NAD M10 visible as a device only once in a while on Sequoia

Support
1

same exact issue here!! NAD M10 visible as a device only once in a while.
Running latest M2 Pro brand new Macmini 16GB RAM on M2 Pro Chip and have 2 issues:-

  1. NAD M10 most of the times does not show up / even though both Macmini and NAD M10 are on same router and wired
  2. sometimes the sound is noise / static when it connects
    and for 10% of the times I can play music

is it Sequoia OS? what is needed?

I was about to pay lifetime for Roon in 2 days, just modified it to monthly [not even yearly] till this issue gets addressed properly. As just spent over USD 1,500 on new state of the art Mac Mini with fastest processor and RAM and now I am unhappy that nothing seems to work.

2

Hello @Arvind_Mohindra ,

Thanks for reaching out with your message! For us to be able to better assist you, can we kindly ask that you resubmit a proper support ticket by filling out the questionnaire using the below link? Please select the option that best matches your specific issue type instead of simply selecting “other”, as this form was created to help diagnose issues while gathering information and it will allow the support team to be able to best assist with your specific issue type. Thank you!

https://account.roon.app/en/contact/new-ts-request