Nagra Streamer Not Detected by Roon on Network (ref#X3Y3GB)

What’s happening?

· I'm having trouble connecting to Roon

What type of connection issue?

· Something else

How can we help?

· How do I ...?

Other options

· I don't like how the product works

Describe the issue

dear customer service,

i have a nagra streamer, i installed roon on my computer and iphone, but it cannot find my nagra streamer on the network to stream music, tidal app and mconnect works just fine, do i miss a step? nagra streamer cannot be used as roon server? do i need to purchase additional device?

thanks
alex

Describe your network setup

nagra streamer and macbook,iphone

Hey @xiontouzi,

Thanks for writing in and welcome to the Roon Community! We’re excited to have you here but also apologize in that it’s an issue that has prompted your recent post.

With the recent Mac Sequoia update, we’ve seen a rise in local device discovery issues - can you please navigate to macOS System Settings > Privacy & Security > Local Network , and make sure Roon is allowed. If it is already enabled, toggle it off and on again. Then reboot your Mac, and see if the same issue persists.

We’re hoping the next Seqouia updates will help with local device related issues. :crossed_fingers:

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