Naim NDX not showing up on MacOS

[Marc_Lacroix]

Same problem with Naim NDX.

[Suedkiez (Just a fellow user like you)]

@Marc_Lacroix What you have is not the same problem. The problem in this thread is a specific issue with the B&W Formation firmware update. The Formation should be Roon Ready, but the latest B&W firmware update broke it.

The Naim NDX is simply not Roon Ready and never was (if you really mean the NDX and not NDX-2). The NDX has no input that Roon can use over the network (it has neither Roon Ready, nor AirPlay, nor Chromecast). Nor does it have USB. You would need some other streamer box to connect to the NDX by S/PDIF or Coax.

If you mean the NDX-2, it works just fine with Roon Ready on the latest firmware update. I am using it right now. If you have an NDX-2 and it doesn’t work, open a technical support request by going to Support ( ← click here) and then clicking the big Get Help button. (If you use a Mac as Roon Server, the problem is with macOS. There is a another known issue with that)

[Marc_Lacroix]

Yes I have the NDX-2. I have the same issue as mention in this tread. After updating my Mac Studio to OS 27, Naim NDX-2 is not showing in the output devices. I now use System Output redirected to the Naim using Airplay

[Suedkiez (Just a fellow user like you)]

@Marc_Lacroix

I have the same issue as mention in this tread

The issue in this thread is B&W products not being detected with any Roon Server (although the first post mentioned macOS, but in this case it turned out that it’s caused by the B&W firmware update, as it happens with other Roon Servers, too):

B&W Products not detected in Roon App B&W firmware update (ref#I8KQW3) [Investigating]

Hi everyone, Roon is in contact with B&W and we will share updates here promptly as more information becomes available. Thank you for the thorough reports and for your patience.

This won’t solve your problem.

Your problem is with macOS specifically, as described in this help article:

Fix Missing Audio Devices After a macOS Update in Roon

Roon is working on this, too, and they promised an update that works with macOS 27 “soon” (this week). In the meantime, the workarounds from the help article may help. There are different ones, ordered from easier to more involved. If the easy ones don’t help, and if you don’t want to perform the more involved one in the Mac Terminal, AirPlay is a fine workaround until Roon releases the fix.

[Suedkiez (Just a fellow user like you)]

@Marc_Lacroix

After updating my Mac Studio to OS 27, Naim NDX-2 is not showing in the output devices.

@Marc_Lacroix The fix for macOS 27 not finding any audio zones generally (not the B&W issue) was released:

@ivan

Missing audio devices on macOS 27

If you still experience a problem after updating Roon, please open a new tech support case by clicking: Technical Support Request

[noris]

Hi @Marc_Lacroix ,

I split your case into its own thread since it was not related to the B&W issue. We just released a Hotfix for the MacOS issue, can you please try to update Roon and let us know if it resolves the issue on your end?

[Marc_Lacroix]

Yes, the new software update solves the problem.

Thank you

[noris]

Glad to hear that, @Marc_Lacroix !
I’ll mark the thread for closure, happy listening!