NAS connection problem

Core Machine (Operating system/System info/Roon build number)

Macbook Pro (15-inch, 2016), OSX 10.14.6, Synology NAS DS214+ DSM Version: 6.2.2-24922-4 with music folder (about 440 GB FLAC-files), Roon Trial version, downloaded 18.12.2019

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
WLAN, network gear technicolor TG788A1

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Pro-Ject Stream-Box RS

Description Of Issue

I am unable to add (find) a network share, I’ve tried every combinations of ‘network share location’ (user name and password always correct)
It would be great if I can get some help, for trying roon in deep.
Thanks a lot

here a typical sreenshot of ‘UnexpectedError’

Try to remove :5001 from your Network share location

Hi @Michael_Prean,

I would second @Pertti_S’s suggestion. You may also want to review our Add Folders By Path Guide and our NAS Troubleshooting Doc.


As already mentioned, don’t include the port (5001). Please also note the information written in a red slanted font. So the correct URL to enter depends on the actual share name used (see also the text below the “Network Share Location” field:

  • smb://
  • smb://

Where the later is what’s usually preconfigured.

Port 5000/5001 is for http/https access, SMB doesn’t require this as mentioned many times above.

Thanks a lot Blackjack, your last suggestion, typing just the folder ‘music’ behind the URL solved the problem :slight_smile: great!

By the way, in synology file system I enabled SMB3 (as I found in one of the tips) and added a fictive workgroup.

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