natpmp issue causing ARC to stop working

Roon Core Machine

Macbook Pro (Late 2016); OSX 12.4; 8GB

Networking Gear & Setup Details

Sagecomm F@ST 5260CV; wireless connection; NO VPN

  1. Who is your internet service provider?
    Optimum

  2. Please list the make and model of your modem and router?
    Router: Sagecomm F@ST 5260CV Modem: ARRIS TM1602

  3. Do you have any additional network hardware, like additional routers or managed switches?

  4. Does your network have any VPNs, proxy servers, or enterprise-grade security?
    No

Connected Audio Devices

Description of Issue -

What is the exact port forwarding error message you see in the Roon Settings → ARC tab?

So the only thing I see different from other cases is that only the “natpmp autoconfig” is not found. If I restart the app on my computer, ARC will function for up to a couple of days and then stop working again. Also seems to happen when I try scrubbing to a certain part of a track on ARC for iOS.

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