What's happening with your Nucleus?
· Nucleus turns on, but I can't connect to it
Is the Nucleus showing up after pressing the Configure RoonOS button?
· No
Please try to reboot your Nucleus
· false
Please try rebooting your network equipment
· false
The Nucleus HDMI output can provide very useful diagnostic information. This process will involve connecting the Nucleus via HDMI to a TV or monitor and then checking to see what is being displayed.
· Yes, I am willing to try the HDMI test
On the Nucleus HDMI output, what do you see?
· "Searching for network address..."
Are the lights on Nucleus' Ethernet port showing either a solid or a blinking pattern?
· Yes, the lights illuminate
Is your Nucleus plugged directly into your router, or is it connected through something else first (like a network switch, powerline adapters, range extenders etc.)?
· Through other devices
Did bypassing additional network gear resolve the issue ?
· false
Try connecting your Nucleus to a different port on your router.
· false
Did replacing the Ethernet cable resolve the issue with your Nucleus connection?
· I don't have spare cable for a test
Describe your network setup
A plink switch which is connected to a switch which is connected to a router
Describe the issue
My nucleus one can't make a network connection it is connected to a switch which is connected to another switch which is connected to a router
