Network connectivity issues with UPnP and NAT-PMP (ref#8RKWFJ)

[karlhorlanda]

Network Setup

· My only router was provided by my ISP

ARC Status

· ARC is *Not Ready*

Roon Error Code

· “Did not find UPnP service with WANIPConnection on network”

Have you successfully located and enabled the UPnP or NAT-PMP settings in your router's web UI?

· I've turned UPnP/ NAT-PMP on and ARC won't connect

Select the Diagnostic Keyword or Text String

· Something else

Don't give up yet.

· I'm stuck. I'd like to create a post to ask Roon Community for help.

Describe the issue

{
"ipv6_connectivity": {"status":"NetworkError","status_code":504,"error":"error: Error: ETIMEDOUT, response code: undefined, body: undefined connected? undefined"},
"ipv4_connectivity": {"status":"NetworkError","status_code":504,"error":"error: Error: ETIMEDOUT, response code: undefined, body: undefined connected? undefined"},
"external_ip": {"actual_external_ip":"212.hhh.ajk.akl","actual_external_ipv6":"2a01:aaa:bbb:aij:aab:abc:acd:ade","router_external_ip":"null"},
"natpmp_autoconfig": {"status":"NotFound"},
"upnp_autoconfig": {"server_ip":"192.168.8.1","found_upnp":true,"error":"Did not find UPnP service with WANIPConnection on network"}
}

Describe your network setup

eir 5G home route H155-381

[connor]

Hi @karlhorlanda,

If port forwarding is blocked when using a single router, then your service provider has most likely implemented carrier-grace Network Address Translation (CG-NAT) upstream of your account. This will prevent any port forwarding from working.

The common solution in these cases is to rely on Tailscale, instead - it will securely and reliably bypass CG-NAT by creating a direct mesh connection between your phone and RoonServer.

Please see here:

Tailscale Setup Instructions: Windows RoonServer

Thanks!