Network Error 1016 with IPv4 Connectivity (ref#D9OL1H)

[Pietro_Sosta]

Network Setup

· My only router was provided by my ISP

ARC Status

· ARC is *Not Ready*

Roon Error Code

· “natpmp_autoconfig”: {“status”:“NotFound”}, “upnp_autoconfig”: {“status”:“NotFound”} }

Have you successfully located and enabled the UPnP or NAT-PMP settings in your router's web UI?

· I've turned UPnP/ NAT-PMP on and ARC won't connect

Select the Diagnostic Keyword or Text String

· Something else

Don't give up yet.

· I'm stuck. I'd like to create a post to ask Roon Community for help.

Describe the issue

{
"ipv4_connectivity": {"status":"NetworkError","status_code":530,"error":"error code: 1016"},
"external_ip": {"actual_external_ip":"79.ddd.eee.fff","actual_external_ipv6":"null","router_external_ip":"null"},
"natpmp_autoconfig": {"status":"NotFound"},
"upnp_autoconfig": {"status":"NotFound"},
"multinat_autoconfig": {"status":"Failed","error":"No uPnP Routers found on LAN"}
}

Describe your network setup

TIM - Italy - Modem ZTE TIM Hub+

[vadim]

Hello @Pietro_Sosta

Thank you for sharing those detailed logs. They identify the issue immediately.

The errors you are seeing ("status_code": 530, "error code: 1016") indicate a temporary issue on Cloudflare’s side (the service we use for ARC connectivity testing), rather than a problem with your Roon Core or your home network.

Cloudflare Status

Since this is an external cloud service interruption, it should resolve itself automatically once Cloudflare stabilizes the connection.

Please wait a short while and then try to refresh the Roon ARC tab in your Settings. Once the “530” error clears, the actual connectivity test will run, and we can see if any further configuration is needed for your TIM Hub+.

[Pietro_Sosta]

The problem hasn’t been resolved yet.

The Roon ARC test returns the usual error. I’ve currently configured the ROCK to use Tailscale, and I’m having no ARC issues with that. However, I’d like to use port forwarding as I’ve always done over the years.

Thanks

[vadim]

Hello @Pietro_Sosta

The issue with the cloud services is still ongoing.

[connor]

Hi @Pietro_Sosta,

Just to close the loop here, all infrastructural issues affecting Cloudflare and Roon’s servers per this report have no been resolved. You shouldn’t see the 530 error in the port test in Settings → ARC at this time.

Please reach out if you’re having any actual connectivity issues in ARC itself.

[Pietro_Sosta]

The problem is solved