I hadn’t used it for a few days. When I went to use it I got the fresh install log in screen.
when I put my log in information in I got an error message.
Network error: Please check your internet connection
I have lots of computer savvy and I can’t figure it out. I’ve tried all the obvious network fixes.
I figure this is a software issue between Roon and Win 10 64bit 1903
I just paid for a year, after the trial period so, I’m a little pissed off.
Could you please provide some more information regarding your network setup? What is the model/manufacturer of your networking gear and how is the Core connected (WiFi or Ethernet)?
Since you are using a Windows PC, I would verify that both Roon.exe and RAATServer.exe have been added as exceptions to your Windows firewall.
You can use these instructions to add the exceptions and the executables themselves would be located in your Database Location/Application folder path.
I would also add these exceptions to any Antivirus or other Firewall blocking applications you may have and ensure that you connected to your network via a Private network, not a Public one, see this guide for more information.
Can you let me know if my suggestions help resolve the issue?