Network Error with IPv4 Connectivity and UPnP/NAT-PMP Not Found (ref#DQTP8V)

[matthew_rudy]

Network Setup

· I use my ISP's router alongside a personal router.

ARC Status

· ARC is *Not Ready*

Roon Error Code

· “Did not find UPnP service with WANIPConnection on network”

Have you successfully located and enabled the UPnP or NAT-PMP settings in your router's web UI?

· I've turned UPnP/ NAT-PMP on and ARC won't connect

Select the Diagnostic Keyword or Text String

· Something else

Don't give up yet.

· I'm stuck. I'd like to create a post to ask Roon Community for help.

Describe the issue

{
"ipv4_connectivity": {"status":"NetworkError","status_code":504,"error":"error: Error: ETIMEDOUT, response code: undefined, body: undefined connected? undefined"},
"external_ip": {"actual_external_ip":"134.aaa.bbb.ccc","actual_external_ipv6":"null","router_external_ip":"null"},
"natpmp_autoconfig": {"status":"NotFound"},
"upnp_autoconfig": {"status":"NotFound"}
}

Describe your network setup

fiber google mesh pro mac sedona

[noris]

Hi @matthew_rudy ,

Welcome to the forum! Based on your error message, it doesn’t appear that you have UPnP or NAT, so automatic port configuration won’t be possible. Since you have the Google Mesh, can you try to use the below instructions to open up a manual port forward (for the port you specified in Roon)? If you have any issues, just let us know, preferably with a screenshot if possible, thanks!

Port forwarding or port opening - Google Nest Help

[connor]

Hi @matthew_rudy,

One more thought - since you have a Mac as your RoonServer, it’s quite easy to bypass port forwarding entirely if you install Tailscale.

In a two router setup it’s often the simpler solution. See here for more details and instructions:

Tailscale Setup Instructions: MacOS RoonServer