I have worked through the installation of Rock on a new NUC713. I can access the ROCK core from a Windows PC and everything looks fine. I cannot get the ROCK NUC to recognise the USB 3 4TB drive containing my library but it will recognise another, smaller, drive. Both drives mount just fine on a …

I purchased another USB drive and it is working fine. The original La Cie drive has a USB C controller on the drive side, though connected to a USB 3 port on the NUC side. Apparently ROCK does not like USB C. I suggest that be changed going forward given the increasing penetration of USB C. I am …

New install - USB drive problem

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Anthony_B (Tony) March 22, 2018, 7:53pm 2

What format is the drive (NTFS, exFAT etc)? ROCK supports virtually every format though. I use ROCK with a 4TB USB3 drive, formatted as exFAT without issue. Have you tried another USB port?