Glimmer
November 24, 2022, 12:10pm
1
Roon Core Machine
Networking Gear & Setup Details
Connected Audio Devices
Number of Tracks in Library
Description of Issue
I have just changed ISP and I may not be able to use ARC, on checking I am getting the following:
{
“connectivity”: {“status”:“NetworkError”,“status_code”:502,“error”:“error: Error: connect ECONNREFUSED 79.aaa.bbb.ccc:55000, response code: undefined, body: undefined”},
“external_ip”: {“actual_external_ip”:“79.aaa.bbb.ccc”,“router_external_ip”:“null”},
“natpmp_autoconfig”: {“status”:“NotFound”},
“upnp_autoconfig”: {“server_ip”:“192.168.1.254”,“found_upnp”:true,“error”:“<s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/\ ” s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/\ “>\n<s:Body>\n<s:Fault>\ns:Client\nUPnPError\n\n<UPnPError xmlns="urn:schemas-upnp-org:control-1-0">\n501\nAction Failed\n\n\n</s:Fault>\n</s:Body>\n</s:Envelope>\n”}
}
Any advice is welcome
Hi @Glimmer ,
Could you please answer below questions?
Who is your internet service provider?
Please list the make and model of your modem and router?
Do you have any additional network hardware, like additional routers or managed switches?
Does your network have any VPNs, proxy servers, or enterprise-grade security?
What machine are you using as a Roon Core, and how is it connected to the internet?
Kind regards,
Maarten.
Glimmer
November 24, 2022, 8:42pm
3
Hi many thanks for your response
Lightspeed Broadband FTTP
Nokia 6
No additional routers
Tailscale (but not on the NUC)
Intel NUC in a fanless case with an Ethernet connection to the Nokia
I have set up a static IP address, enabled port forwarding and generally been really positive!
Suedkiez
(Just a fellow user like you)
November 24, 2022, 9:07pm
4
Someone has the same error also with a Nokia router, but as of yet unresolved:
Roon Core: Macbook Pro Intel machine
Router: Nokia HA-140W-B
Problem: Roon core can’t connect to Roon arc.
Message on Roon core:
{
“connectivity”: {“status”:“NetworkError”,“status_code”:502,“error”:“error: Error: connect ECONNREFUSED 188.aaa.bbb.ccc:5050, response code: undefined, body: undefined”},
“external_ip”: {“actual_external_ip”:“188.aaa.bbb.ccc”,“router_external_ip”:“null”},
“natpmp_autoconfig”: {“status”:“NotFound”},
“upnp_autoconfig”: {“server_ip”:“192.168.1.1”,“found_upnp”:tru…
As was suggested in this thread, this looks like UPnP might not be working:
“upnp_autoconfig”: {“server_ip”:“192.168.1.254”,“found_upnp”:true,“error”
Sounds like you are comfortable with setting up port forwarding manually, could you try?
Glimmer
November 24, 2022, 9:19pm
5
Hi, thanks for the response, I had to manually set up port forwarding, but it still failed to advance much. I am quite relaxed about it as I had heard about potential issues with the Nokia.
On the positive side, Roon is working incredibly well and early access has been a delight.
system
(system)
Closed
January 15, 2023, 9:15pm
7
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