Is Roon Server running?
· Yes, Roon Server is turned on and running.
What do you see on your screen?
· I see something else
When you try to connect, what screen do you see?
· I see something else
Please try to restart your Roon Server by closing the Roon app in the taskbar or rebooting your Roon Server machine.
· No, the issue remains the same
Please try to restart your network setup by unplugging, waiting 30 seconds and then replugging in your networking gear.
· No, the issue remains the same
Please select how you've connected your Roon Server to the internet
· Roon Server is connected by *Ethernet*
Have you checked your firewall settings to ensure that Roon is allowed through?
· Roon still won't connect even after checking this aspect
Have you verified that Roon Server is on the same subnet as your Remotes?
· My Remotes and Server are on the same subnet and I still can't connect
Sometimes the issues can be resolved with a reinstall of your Roon Remote app. Let's try to perform a reinstall and see if it helps.
· I've reinstalled the Roon Remote but it did not help
What is the operating system of your Roon Server host machine?
· *Nucleus*
Select any of the following components that are present in your local network setup
· None of the above
Describe the issue
I bought a new Mac. When I opened Roon, I think I hit the wrong choice in some window about finding local devices. Because of this, Roon cannot find the Roon core, which is a Grimm MU2. I know it is up and running because the Roon apps on my iPhone and on my MacBook Pro find the Roon Core. I tried deleting and reinstalling Roon on my new Mac. Is there some other file I need to delete? Or, is there some other issue. I followed the checklist to get to this point, and all seems well. The prior Mac was connected to my network the same way and had no problems running Roon.
Describe your network setup
Grimm MU2 and Mac both connect by ethernet to Orbi wifi router. Router connects to a modem Century Link sold me.
