New NUC running ROCK, installation issues: Network Error Please Check your Internet Connection

[Levi_Boorer1 (Levi)]

Core Machine (Operating system/System info/Roon build number)

NUC10i7 16GB

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Wired connection over strong network. ROCK Version 1.7 (build 571) stable

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Not relevant (network issue)

Description Of Issue

Guys, hope you can help, Ive setup the NUC with Rock and have it wired into my home network. The NUC is clearly on the network (I can upload data to the folders and see it as a device when opening roon) but it wont allow me to login, instead suggesting I dont have an internet connection.

I am connected to the internet and having done some digging it could be down to the DNS settings. However this is a topic I know little about. Ive reset my home network settings to cloudflare 1.1.1.1 and 1.0.0.1 but cannot get access.

Im clearly doing something wrong as the Roon Core I had previously worked flawlessly so any ideas would be very welcome.

Thanks in advance
Levi

[Rugby (aka Daniel or Big Dan or D1)]

@Levi_Boorer1

ve reset my home network settings

Is that your router? It looks like a Windows PC. If so, then you are only setting those values for that PC.

[dylan (Dylan Caudill)]

Hi @Levi_Boorer1,

Can you provide some details about the network? What is the router in use? Are there any switches or other networking devices?

As Daniel suggested, it looks like you changed the DNS settings just for the Windows machine. Can you set this in your router’s settings?

[Levi_Boorer1 (Levi)]

Dylan and Daniel, thank you for the support. I have since gone into the router and changed the DNS settings from there. This has allowed me to access Roon and everthing is now working well.
Apologies for not letting you know sooner, we had a network outage in our areas which made things worse.
case now closed
THANKS