Hey @Steven_Vanderzee — Thanks for reaching out, and apologies for the difficulties here!
So we can better assist you, please provide a brief description of your current setup using this link as a guide.
Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.
Can you share a screenshot of you Settings > Storage for me so I can see how the NAS has been added?
Thanks!