I took delivery of a Roon Nucleus+ with internal 4TB SSD on Saturday, January 7 and have designated it as my Core drive. However, I am now unable to communicate or even locate my music files, which should be on my NAD M50.2. Prior to receiving the Nucleus+ my Core was on a MacBook Pro which worked (mostly) as expected for more than a year.
I have connected the Nucleus+ to my router via ethernet and the Nucleus+ is attached to the NAD M50.2 by HDMI. I’ve also been unable to create a shared folder to use as a new Library. Consulting the Roon User Guide for the Nucleus+ didn’t help.
Looking through the forum, someone else had problems getting started with setting up the Network share on a Nucleus to access the music library on a Bluesound Vault a couple of years back. The solution in his case was to use the IP address of the Vault instead of the name (Vault in his case).
This could be a similar situation for the NAD M50.2. Try this and let us know how you get on.
I took delivery of a Roon Nucleus+ with internal 4TB SSD on Saturday, January 7 and have designated it as my Core drive. However, I am now unable to communicate or even locate my music files, which should be on my NAD M50.2. Prior to receiving the Nucleus+ my Core was on a MacBook Pro which worked (mostly) as expected for more than a year.
I have connected the Nucleus+ to my router via ethernet and the Nucleus+ is attached to the NAD M50.2 by HDMI. I’ve also been unable to create a shared folder to use as a new Library.
As I have a lifetime Roon subscription, I did not register by using the free one year subscription offer, but used my existing subscription instead.
Roon’s home page currently lists 0 artists, 0 albums and 0 tracks in my Library—down from approximately 12,500 tracks.
From previous experience, I know Roon doesn’t do phone support. Is there any way I can set up a house call for a fee by someone in the Fairfield County, CT area, not necessarily affiliated with Roon, who would troubleshoot this problem? My earlier difficulties took about 3 mos. to resolve, although that was at least partly the result of a misapprehension on my part.
I committed to purchasing the Nucleus+ after weeks of indecision because of its purported ease of setup. After two days with recourse to the Roon User Guide, my experience falls far short of “Plug & Play”.
After chatting with Rugby, I switched out the HDMI cable between the Nucleus+ and NAD M50.2 and substituted an ethernet connection. This enabled the NAD to display my music files which reside there and were not accessible before, Thanks Rugby!
I think this means I can now proceed to drag and drop music files from the NAD in order to populate the Nucleus+'s internal drive. Due to the existence of several Music folders, I’m feeling a little intimidated.
Thanks to Rugby again for helping me locate my internalstorage folder. I tried dragging/dropping my music files there, but no dice. My Nucleus+ came with a 4TB ssd. It occurred to me this drive might need to be formatted(!) I attempted to do so, but was stymied by the Roon web interface. I haven’t had any epiphanies about how to proceed.
Random, snarky thought: the Quick Setup Guide that came with the Nucleus+ is a shameless red herring.
This is a display from my ROCK installation, but the Nucleus Web GUI should be similar. Did you click the 'Format" button under 'Internal Music Storage"? If so, what happened?