'New releases for you' not updating - Tidal

Roon Core Machine

Mac Mini: 3.6 GHz Quad-core Intel Core i3
8GB 2667 Mhz DDR4

Networking Gear & Setup Details

Huawei DN8245V-12 router.

Connected Audio Devices

Ethernet connection to SOtM sMS-200 connected via USB to HoloAudio Spring KTE Level 3

Number of Tracks in Library


Description of Issue

New releases for you appears to be stuck more or less at 23 December. I am using Tidal and have forced a resync of Tidal, restarted core, logged out of Tidal and back in, done everything I can think of to try to force a reload but it does not update.

I sometimes find it very slow to update when I add in Tidal

Logging out/in to Tidal within Roon has fixed issues for me in the past

Hi @Michael_Rowe2,

If you’re still experiencing this issue, please try the following steps:

  1. first, try rebooting your Core twice in a row

  2. if that doesn’t resolve the issue, then clear your Tidal cache:

  • Exit out of Roon
  • Find and open your Roon database
  • Navigate to /Library/Roon/Cache
  • Move the contents of the /Cache folder elsewhere, like your desktop
  • Try restarting Roon and verify if the issue still occurs