New Roon ROCK, problem with backup import

Roon Software Discussion ROCK
1

I want migrate my Roon Server from my Synology NAS to a Roon ROCK installation. Installing the System was easy and went well.
Now i try to import the backup from my old setup. I am following the knowledge article: Migrating To ROCK
on the login screen i choose “Restore A Backup” in the lower-left hand corner. Then i can navigate to the backup folder. There is always a message about an empty folder. But when i navigate to this folder with my Windows machine i can see the backups. Anyway i try it with the empty folder but roon never finished the task. What i’m doing wrong?

Best
Andreas

2

Hello Andreas, you have to upgrade first before restoring. dp

3

Thanks for your reply. How can i do this on a fresh ROCK installation?

4

You have to log in, then you go to about on the settings page. dp

5

for this i have to disconnect the “old” server?

6

yes, you must switch on the new core. dp

7

Hi Guys,
I have a similar problem - just built a ROCK NUC, but whenever I try to restore the backup, it says no file found? I have tried a USB drive (plugged into the ROCK NUC) and a network location where the backups have been saved, but with no success.

I can see the file of my old Mac Mini and could restore from there, but not on the ROCK NUC - any ideas?

Help me Obi Wan Kanobe - I’m going crazy!

Malcolm

8

@mal_fl What version of Roon are you running on the NUC?

9

I just followed the KB instructions - it is RoonOS 1.0 (Build 157)?

Cheers

10

Sorry I meant the Roon version, go to settings the about ( top right of the window)

11

Thanks Ratbert,

Room Version 1.5, build 334 (64bit).

It says it is the latest version?

Cheers

M

12

@mal_fl Roon os 157 is not the latest, 158 is, see below, you should be prompted to update?

image
D24052A5-140D-4E22-94AB-1FF6D2A06828.jpg2224×1668 220 KB

13

Attention, you are running out of power :wink:

14

It was lower than that before I plugged it in…2%!

1 Like
15

Thanks - how do I update?

16

It should be automatic as long as you have the NUC connected to the internet, if nothing is happening try rebooting the NUC?

17

Hit reinstall. It will reinstall the latest.

1 Like
18

@danny would having version 157 rather than 158 prevent the db reinstall assuming it was created on 158?

19

How easy is that!

Thanks so much - I can sleep now! (I’m in Australia)

Cheers

20

Thanks! But btw, it would be best to mention this issue at the webpage https://kb.roonlabs.com/Migrating_To_ROCK … so that next users don’t need to find this forum page in order to make the backup work. Or else it should be mentioned at the webpage https://kb.roonlabs.com/ROCK_Install_Guide that the OS needs to be “reinstalled” before migrating the databased to the ROCK…