I’ve read a few of the posts and have tried the online resources but still keep getting the same error.
I initially used my Windows PC as the Roon core and created a backup saved on the D:\ partition of my hard disk in a folder called Roon Backup (filepath: D:\Roon Backup\RoonBackups). I have right clicked the folder and clicked on Share folder which has the follwoing networkpath - \DESKTOP-8XXX0VN\RoonBackups
I have set up a new Intel NUC to use as a Roon Core and have successfully installed ROCK and codecs onto this.
Follwoing the instruction I want to restore the backup onto the new NUC Core. When opening Roon I can select the new Core (Roon Optimized Core Kit) and click connect. Rather then type in my log in details I click on the Restore a Backup at the bottom of the screen.
On the pop up window, there are no drives showing other than DropBox, so I click the “+ Add Network Share” button. On the new pop-up I have tried both filepaths above, but always get a pink box with the following error message “There was an unexpected error: UnexpectedError”
When I use this filepath \DESKTOP-8XXX0VN\RoonBackups I get a Roon icon appear and it says “adding” for about 30 seconds before the error message comes up.
I’ve tried just logging in and seeing if I can see anything Under Setting>Storage, but again it isn’t showing the interenal SSD on the NUC (there is a 128gb one with ROCK installed and another 1TB SSD to store music directly on).
Logging into the Web UI I can see that the 1TB SSD is detected and properly formatted.
I’ve checked all my sharing properties and permissions and they match the ones in your screenshots. I’ve also tried logging in now and restoring from there but get the same issue.
Appreciate your assistance.
I need to log off now unfortunately so may not respond for 12 or so hours.
Hello @Nick_Wood, thanks for the report. I would like to know more about your network setup. Also, do you have any issues navigating to that file path over your network? If you try from another machine are you able to see your backups?