As usual i ripped a cd and then copied the flac files to the roon network drive. Boz Scaggs
this time while the folder and files are present on the roon internal drive, the application is NOT showing the cd at all. I tried to do a force rescan and it made no difference
The i removed and recopied and it made still no cd.
The i removed the all cd’s from the artist and it got weird. I only have two box scaggs cds so when i removed the folder entirely the one cd did which is not on the server any more still appears in the tool
ugh…
then i copied the folder back with the two cd’s and still only the old one appears
How do we fix this asap. What do you recommend. there no screen shots to send cause the cd is not there
please help
thanks
Then this perhaps should be fixed, and its extremely frustrating when i paid for a service and should not have to worry about managing this appliance. I hope they can address this or provide some sort of guide as to how to work around these sort of items
Can you please clarify where you copied the files to? Was this to the internal storage of a RoonOS device? Are you using a ROCK or Nucleus?
We do have a guide when re-locating items in your library, please see our Preserve Edits Guide.
It sounds like the issue could have happened since you removed the album and re-added it while Roon was still scanning that location, it’s best to avoid Roon seeing two copies of music contents at the same time.