New songs not syncing in Roon after adding to iTunes library[Solved]

Support
1

Hi,
I just added a few songs to iTunes via Music service, and the songs are not being added in Room. I tried “force rescan” and it does not work. All the songs I had before were added just fine, so the folder is configured correctly. Please help.
Thanks,

2

Hello @Miguel_Palma_Diaz,

What do you mean under Music service Apple Music or iTunes store ?

3

Hello and thank you for your response. When I added my iTunes folder all the songs were added to Roon. However, after the initial setup, I have not been able to import the newly added songs in my iTunes library to Roon. I even tried to add them manually by dragging and dropping, but it didn’t work.

4

@Miguel_Palma_Diaz,

Would it be possible to upload a file or two that’s not importing somewhere like Dropbox, and PM me a link? If you don’t have a way to upload them, let me know - I can give you some instructions for sending these files over.

Thanks!

5

Thanks for the file. Now I see the problem, the file you’ve added to your iTunes Library is a DRM protected file or “protected AAC” (you can define it by extension which is .m4p) Roon can’t read such files.

That is the answer why it didn’t appear in Roon.

6

Thank you very much for your prompt response.