Can you guys try this:
- Close Roon
- Find and open your Roon folder
- Navigate to
/Library/Roon/Cache
- Move all the contents of that folder elsewhere, like a
RoonCache
folder on the desktop - Try restarting Roon and syncing Tidal
Let me know if this works – it might be helpful us to have a look at the RoonCache folder if this fixes the issue for you.
If this doesn’t fix it, we’ll keep looking at the issue, but you can toss the RoonCache folder in that case