New Update on my Win 7 PC Fails

Just downloaded and upgraded all Roon software to the latest and greatest and now Roon will not run on my Windows 7 Desktop.

When I fire up Roon the Splash Screen comes up with a white background and two red lines come across the screen from coener to corner for about 15 seconds then Roon shutsdown.

Please advise

Hi, @Dino_Magaletto, sorry to hear about the troubles you’re having with Roon. Are using your Windows7 machine as your Core or Remote is running on it and you have your Core installed somewhere else?

As for the next step, may I ask you to do the following:

  1. Send us as screenshot of the behavior you described here: “white background and two red lines come across the screen from coener to corner for about 15 seconds then Roon shutsdown.”

  2. Follow the procedure listed here and send us logs from your Win7 machine and send them to us via GDrive or Dropbox? If you do not use any of these service, we will find another way for you to upload your logs.

Thanks!


Ivan