Newest version of Roon crashing on Windows Laptop

Core Machine (Operating system/System info/Roon build number)
Aorus X7 Kabylake Gaming Laptop
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Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Ethernet
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Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
HQ Player in the same computer
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Newest version of Roon crashes in less than an hour of play, sometimes in minutes. I tried reinstalling Roon and that did not help.

Roon taking 70% to 92% of CPU

Hello @David_Levinson, I wanted to confirm a few details:

  1. Our latest version of Roon is version 537, is that the version you’re running?
  2. Do you have a model number for the core? I’d like to learn more about it.

Thanks!

I have reinstalled Roon 64 and it won’t stay open without crashing. Please contact me to assist. My email address is. I am a lifetime subscriber.

Forget this request. I reinstalled ROON on an iMac and everything is fine. I gave up on the Windows Laptop with Roon unable to install correctly.

Hello @David_Levinson, I’m glad to hear the iMac is working better for you. If you want to continue troubleshooting the laptop later, let us know!

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