No album covers in Roon app for Windows7 [Resolved]

HI @Joost ----- Thank you for the report and my apologies for the troubles here. To help aide in my evaluation of this issue may I kindly ask you to please provide the following:

  1. The details of your current set up as seen here.

  2. A screenshot(s) displaying this error on the WIndows7 device.

  3. Can you verify if you have always had this issue with this device or has this come about recently?

  4. Can you provide the make of the graphics card you are using in this device?

-Eric