Core Machine (Operating system/System info/Roon build number)
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Description Of Issue
I can’t see the album covers in Roon, everything is greyed out.
I got this from a contributor but nothing helped my situation:
Hi @Paul_Phillips,
I’ll tag @support for you.
In the meantime could you edit your post to complete the proforma questions … as this will aid the support team to diagnose and give you the best advice.
Hi @Paul_Phillips,
So we can better assist you, please provide a brief description of your current setup using this link as a guide.
Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.
Can you share a screenshot of what you see in Roon?
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