No audio devices found after installing Innuos Phoenix switch

Roon Core Machine

Sonictransporter i5 to Boulder 866

Networking Gear & Setup Details

English Electric switch worked perfect. Installed Innuos switch and now no audio devices found is displayed.

Connected Audio Devices

Boulder 866 integrated connected with Ethernet

Library Size

No library

Description of Issue

I have a English Electric Ethernet switch that I replaced with a Innuos Phoenix switch and now it says no audio devices found.

Hey @todd_mcdade, welcome to the community! Glad to have you on board with us. :slight_smile:

I’d recommend reaching out to Innuos on this one, they’ll be a lot more familiar with the intricacies of the Phoenix and have a better idea of where to start troubleshooting. You can contact Innuos support at


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