No audio devices found in Roon application (ref#HYM2LM)

Support
1

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· No audio devices found

Tell us about your home network

· Eero 7 pro; no vpn

I have updated to Roon 2.60, using a Mac Studio with Tahoe 26.3. I have reinstalled Roon Mac and reinstalled Roon server. Rebooted Mac/router/ROCK multiple times. My iPhone suffers similar problems; it won’t let me play through the iPhone and all the other audio outputs show a red “enabling…”

I also went into privacy and toggled Roon in local networks.

PLEASE HELP ASAP! This was fine until I upgraded.

Screenshot 2026-02-15 at 9.59.34 AM
Screenshot 2026-02-15 at 9.59.34 AM1626×754 61 KB

2

Did you do this, which has been necessary for more than a year since macOS Sequoia for many Mac users after every update?

https://community.roonlabs.com/t/macos-sequoia-roon-server-device-connectivity-issue-roon-status-workaround/299636/5

If this doesn’t help, you may experiencing a different issue, but best to rule out the above first.

3

See above. Yes, I toggled Roon in local networks.

4

I had overlooked this. However, I see now that there is another issue because you are running a mix of Early Access and Production, which you shouldn’t do as it may always cause issues, and I think it’s currently causing precisely what you are experiencing:

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Install all EA or all Production

5

I just followed Roon’s upgrade “prompts”. How do I install all EA or production, please???

6

Well you must have installed EA on the ROCK at some point. It‘s probably best to revert it to Production.

Follow these instructions:

Moving RoonOS (Nucleus / ROCK) servers back to production

  1. Download the instruction file and save it on your computer. Do not modify the name, extension, or content of this file.

  2. Navigate to the /Data/Reinstall directory on your Nucleus / ROCK.

  3. Copy the instruction file that you downloaded into the Reinstall directory.

  4. Visit the RoonOS admin page and click on the “Reinstall” button.

The instruction file will be deleted after the installation process is completed. Once on a particular track or version you will continue to receive updates lo from that track without any intervention. This includes future use of the Reinstall function.

From:

7

I just opened Time Machine and reverted to 2.58. Now it works. Seems to me Roon shouldn’t push updates when it trashes mine and many others ability to find audio devices. The support board is full of this issue!!!

9

I suppose that most likely you may have created the situation with the mix of EA and Production in the past, not Roon.

Most likely, because you are not the only one who did this mix. It may work usually, so affected users may not notice, but sometimes it breaks.

10

Oh, and you probably still have to sort out the update channels your various machines are in, or they may update to the wrong, inconsistent versions in the future again.

11

OK, now fooled around and this is now updated. Look good? For whatever reason it’s cataloguing my whole library.,…

Screenshot 2026-02-15 at 11.21.13 AM
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12

The versions and update channels look good now

Maybe a bit weird, I don’t know. But maybe it‘s normal if it has to run a scan after switching between EA and Production. (I switched to EA years ago when it was introduced and I never switched back to Production, so this would never have occurred for me).

Normally, switching between Production, EA, and back, should not cause any issues and shouldn’t require any additional measures, so I hope it finishes up normally and nothing gets messed up :crossed_fingers:

13

Hello @Peter_Rustin,

Thanks for reaching out to us.

We are glad to hear that you were able to resolve the issue so quickly!

I have checked your account on our end, and everything looks good - your devices appear to be properly updated and connecting.

Could you please confirm if everything is running smoothly for you now?

Thanks.

14

Yes all is well, but Roon should really not push updates that are incompatible with ROCK, unless we are warned. A lot of people had this problem.

15

Hello @Peter_Rustin ,

Glad to hear that everything is working as expected once again! I will forward your remarks to the team, and will mark this thread for closure, thanks!

16

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