Roon Core Machine
Networking Gear & Setup Details
Connected Audio Devices
Library Size
Description of Issue
Updated my 2012 MacMini, High Sierra to 806 and lost all my Devices any ideas how to fix this?
Updated my 2012 MacMini, High Sierra to 806 and lost all my Devices any ideas how to fix this?
Hello @William_Kopelman
We’re sorry to hear that you’re having problems since the update. There’s quite a few new features in the latest build that we’re sure you’ll enjoy; we want to get this cleared up for you so you can check those out!
Let’s start with a simple reboot of your Mac Mini Roon Core. After the reboot start Roon and see if that fixes your issue.
If not, let’s follow up by attempting a clean manual install of Roon from our Downloads page.
If that’s not successful we’ll continue to troubleshoot. We’ll have you back up and runing soon.
Jamie, already did a clean install no luck, trying to send the logs now.
Thanks Billy
Jamie, how do I share my Dropbox folder with you.
Thanks Billy
Jamie, any updates on my issue?
Thanks Billy
Hey @William_Kopelman,
I am so sorry it’s been so long since your last post. I wonder, are you still experiencing this issue?
We’d love another opportunity to help
Rebeka, thanks for the follow up. We’ve been in Hawaii will come back in October, I’ll try and resolve the issue then.
Billy
Hey @William_Kopelman,
Thanks for the heads up! It sounds like there’s beautiful times ahead of you. I hope you’ll be safe and enjoying yourself to the fullest.
Whenever you return and want to troubleshoot Roon, we’ll be here for you