macOS Monterey version 12.6
MacBook Pro 13-inch 2016
2.9 Ghz Intel dual core i5
8 GB Memory
Networking Gear & Setup Details
Orbi RBR750 Router + 1 satellite
Connected Audio Devices
Anthem AVR11 receiver in primary listening room
2 Sonos Speakers
additional Marantz and Denon receivers in other rooms
Number of Tracks in Library
7000 songs on mac hard drive; Tidal subscription
Description of Issue
Earlier this year I had signed up to two separate 10 day Roon trial subscriptions and had no problem with macOS app and Tidal account plus all audio devices were identified. I decided to take advantage of the Black Friday promotion and purchased the 2 month free trial and logged into my Roon account, but now I only get a “no audio devices found” screen and neither my library nor my Tidal account are accessible on Roon. Same issue when I log in using the iOS app. I am not using iCloud Private Relay. I’ve attached a screen shot of the problem.
Tidal just shows some old “My Mix” playlists from several months ago when I signed up for a Roon free trial, but shows no other content, and won’t play anything because “no audio devices found” means there are not devices available to play music (not even the mac which is serving as my roon core). I assume that the macOS roon app is incompatible with Monterey on my 2016 intel MacBook Pro, as during my free trial periods earlier this year before I had upgraded my OS I had no problems with the app at all. If no one can come up with any suggested solutions I’ll just have to uninstall the app and cancel my account. I’m very disappointed.
