No audio on some songs

Periodically in the middle of a playlist Roon will appear to be playing a track, but there is no audio. I can usually fix this by stopping playback and retrying by selecting the same track again. Happens frequently enough to be annoying.

By the way, this is a relatively new development. One recent change to my set up is adding HQPlayer. I didn’t notice this immediately after making this change, but with a couple weeks I noticed the issue for the first time.

Hi @Matt_Bailey ---- Thank you for the report. Can you please provide me with the following information:

  1. A brief but accurate description of your setup as seen here.

  2. In regard to your playlists, are they a mix of local and TIDAL content? If they are…

  • If you playback just a playlist comprised of local content do you still have this problem?

  • If you play back just a playlist comprised of Tidal content do you still have this problem?

  1. I know you mentioned that the addition of HQPlayer to your setup has been the most recent change made since noticing this behavior. While I must be honest that I am a bit skeptical that this could be the cause here, have you tried not using HQPlayer during your troubleshooting? What was the result of the test?


Latest version of Roon server running on a Mac mini (2014 2.5 G i5) running OS 10.11.6
Into HQ Player 3
Then to an MSB Analog DAC

I’m noticing on Tidal playback because that’s mainly what I listen to. It just happened twice on album playback and even selecting a specific track. If I stop playback and start it over, the audio returns. I will try further with non-Tidal tracks.

Forgot to mention I’m using an iPad mini as a Roon remote

Hi @Matt_Bailey ----- Thank you for following up with me and taking the time to answer my questions. Both are appreciated.

What was the outcome of your testing with locally stored content?