No audio streamers detected at Setting/Audio

Roon Core Machine

Roon nucleus+

Networking Gear & Setup Details

Chord company E8 switch , Netgear Orbi router

Connected Audio Devices

Dcs Bartok Streamer

Number of Tracks in Library

3000 albums

Description of Issue

Recently, i cant play Roon @roon nucleus +, bring to my dealer, after reseting, at Setting/Audio page, the screen is blank ie no audio streamers detected at all. When tried using other accounts, the roon nucleus works well, i hv e mailed Roon customer support. Anybody experience same problem appreciate ur help

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Hey @Lip_wih_Wong,

Ben here with the support team, welcome to the community! We’re excited to have you here. Since some time has passed, I wanted to check in on this thread and see if you were still running into issues.

@wklie is steering you in the right direction with sharing this thread. Please let me know if you have any additional questions!

We’ll be monitoring this thread for your reply :pray:

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