Perhaps you’ve missed this:
See Staff Post:
Continuing the discussion from
Qobuz suddenly doesn't function in Roon:
Thought it was resolved but alas. Today again no connection with Qobuz via Roon. Can play directly in Qobuz. There was a warning in Roon that there was an error in the connection, but logging in again with usersname and password has no result:
[opnieuw problemen met qobuz]
Is it Roon or Qobuz? That’s why I sent a message to Qobuz. Are more users having problems with Qobz via Roon?
Reboot your Core (if you’re using a ROCK/NUC or Nucleus), or restart Roon Server (if you’re using a PC or Mac). Try that first. If it doesn’t work, then describe your setup in more detail as per the Support template in the
# category of the forum. Thank you. support
Roon Core Machine
Networking Gear & Setup Details
Connected Audio Devices
Ethernet to a RPi with Ropeee
Number of Tracks in Library
Description of Issue
Qobuz stopped working. I logged out and Roon is not letting me log back in. My Qobuz account is fine.
The first thing to do is try rebooting your core once or twice. And make saure that you use your Email as login – not username.
Can’t login to Qobuz (fresh core install).
No longer able to login Qobuz. Reset password and can access Q via www.
Using RoonServer on Synology. Cleared cache, shutdown NAS, rebooted router.
Thanks for help
I have had that too. Stop the Roon Psckage and start it again did the trick.
Actually overnight it fixed somehow as I could login again this morning. Weird but issue closed.
I guess the update got pushed back?
Something as simple as a reboot of your nucleus and remotes usually clears this up.
Other times, clearing the Qobuz cache in Roon does the trick.
EDIT - have a look at this update just now.
Roon 1.8 (Build 1105) is Live! seems to fix a Qobuz login related bug.
Earlier today we release Roon Build 1105 which should help with the Qobuz issues mentioned in this thread.
Please, try to update your Roon Core at your earliest convenience and let us know if this fixes the issue on your end as well.
Thanks for everyone’s patience while we investigated this issue! Full release notes here:
Today we are issuing a minor update to address several issues which have been reported since our last release.
This release includes a resolution for a Roon bug that could cause certain network transactions to fail repeatedly. This was most commonly experienced as the user being logged out of Qobuz and then unable to log in again until Roon was restarted on the core. While this bug most commonly manifests with Qobuz there are other scenarios in which it could impact Roon’s connectivity…
Your wish is Roon command
Hopefully this resolved many issues!
Do I get two more wishes?
Problem still present, roon restart resolved it.
Cannot play Qobuz in Roon one day after build 1105 update.
There was a problem with the Qobuz service this morning - affecting both Roon and Qobuz’s own app. Try again, normal service seems to have been resumed, at least in some regions.
Did you get an
Unexpected Error message? Can you please share a screenshot of it if you see it again? There was also a Qobuz outage last night, so it may have been related to that. In any case, do let us know if you see any Qobuz Unexpected Errors, thanks!
I will forward screenshots if i get a recurrence.
Certainly I discovered there were all sorts of issues with Qobuz as search was broken on app & web access.
2 posts were split to a new topic:
Issue connecting to Qobuz
This topic was automatically closed 36 hours after the last reply. New replies are no longer allowed.