No connection with Tidal

Roon Core Machine

QNAP TS-473, AMD Embedded R-Series RX-421 ND 2100MHz (4core, 4 thread), RAM 16GB

Networking Gear & Setup Details

Router Cisco C1111-8P, Wi-Fi FritzBox 7390

Connected Audio Devices


Number of Tracks in Library

120000 tracks

Description of Issue

I can't connect with Tidal and Qobuz anymore, Tidal on browser gives me LOGIN SUCCESFULL! but Roon does not accept it, while with Qobuz after entering user and password the Roon logo continues waiting without stopping

I had that with tidal. In the end I had to go to my computer with Roon core on it and log into tidal from Roon and instead of pressing ‘return to Roon’ after logging in tidal I clicked off the tidal page and it then was logged in in Roon when I went back. Odd.

1 Like

Try a full reboot of the Roon Core machine too.

I had already tried that along with a sharp tap with a mallet….

This is what I do also, when needed. I just minimize the Tidal page login. Later, I close it.

I had 2 out of 4 ethernet cards with wrong IP address, fixed with static IP and rebooted. After the reboot there was an update and the connections to Tidal and Qobuz were successful. Thanks 1000

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