No longer seeing mutli formats of tracks

Michael_Pember · July 20, 2018, 12:51am

For some reason, I can no longer see two multiple formats of a track. For instance, if I have a Hi-Res version on my hard drive and then add the same song to Tidal it won’t show up anymore in Roon. Whichever version is added first is the only one I can see and the new tracks will say it’s a duplicate. I can however add it to a playlist and see it there. How can I fix this?

Greg · July 20, 2018, 1:15am

One thing I see is that the Hi-Res Version is Unidentified. Try and Identify it and see if that helps.

Cheers, Greg

Michael_Pember · July 20, 2018, 1:41am

How do I do this?

Greg · July 20, 2018, 2:17am

Hey Michael,

Read this and let us know if you have any questions.

https://kb.roonlabs.com/Editing#Metadata_Identification

Cheers, Greg

Lewisr650 · July 26, 2019, 3:57pm

I’m not able to see the file formats in Tidal anymore either.
I can see there are multiple albums on Tidal but I can no longer see if it’s MQA or not.

is there an easy way to fix this without having to manually edit meta-data? It was working a couple days ago.

Thanks,
Richard