For some reason, I can no longer see two multiple formats of a track. For instance, if I have a Hi-Res version on my hard drive and then add the same song to Tidal it won’t show up anymore in Roon. Whichever version is added first is the only one I can see and the new tracks will say it’s a duplicate. I can however add it to a playlist and see it there. How can I fix this?
One thing I see is that the Hi-Res Version is Unidentified. Try and Identify it and see if that helps.
Cheers, Greg
How do I do this?
Hey Michael,
Read this and let us know if you have any questions.
https://kb.roonlabs.com/Editing#Metadata_Identification
Cheers, Greg
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I’m not able to see the file formats in Tidal anymore either.
I can see there are multiple albums on Tidal but I can no longer see if it’s MQA or not.
is there an easy way to fix this without having to manually edit meta-data? It was working a couple days ago.
Thanks,
Richard
Closed due to inactivity. If you are still seeing this issue, please open a new support thread.