No network endpoints after rebooting Mac Roon Server (ref#V4CVI2)

What’s happening?

· I'm having trouble connecting to Roon endpoints.

What type of connection issue?

· Something else

How can we help?

· None of the above

Other options

· Other

Describe the issue

No network endpoints after each reboot of Mac Roon Server

Describe your network setup

Very stable network with Apple AirPort Extreme router, connected over wire to a second Apple AirPort Extreme WiFi extender. Mac Mini connected both through wire and WiFi to this last Airport Extreme. Endpoints are Auralic Aries G2 and Apple HomePods (for the less picky ones) currently.

After some years of not using Roon, setup again my Mac Mini with the latest Roon software. First time I saw all my network endpoints; Apple HomePods, Auralic Aries, … .

Today wanted to configure the audio devices, but nothing was visible anymore, apart from the server audio devices themselves. After reboot of the Mac Mini, still nothing.

Then I saw a post on the forum to uncheck and check security settings on the Mac for the local network for the Roon products. All devices were there again! Then I rebooted the Mac, everything gone again.

My network is rock solid, using Airplay all the time, even using Lightning server of the Auralic over SMB, even satellite video over IP (SAT>IP).

Mac Mini runs almost the latest MacOS 15.x.

Hi @Ignace,

It sounds like you’re encountering some of the native security features with MacOS 15.x that can disrupt RoonServer and RAATServer’s connection through the loopback ethernet interface.

The short-term solution would be to either a) retoggle the network security setting in Privacy & Settings anytime you reboot the Mac or b) restart RoonServer.

You can also terminate RAATServer using Activity Monitor and then reopen the GUI, leaving RoonServer running in the background.

In the meantime, the team will investigate diagnostics available to our servers from your Mac Mini’s RoonServer instance to check for any abnormalities. We’ll respond shortly.
Thank you!

Hi @connor,

In the meantime I also found other cases over here of people experiencing the same problem, and this being the temporary solutions as you suggested.

Were you guys able to find already something more regarding the root cause? If this is a pure MacOS issue, a Roon issue, or something of the combination?

Since for example, VLC running on that same Mac can always perfectly get video streams coming from my SAT>IP satellite system, which also needs to be able to get onto the local network. So this works great. The only thing I’ll double check, is that I’ve run so far VLC from the admin account, not a normal user account where I’m running Roon. I will test VLC tonight on the normal user account and let you know…

Thanks.

Kind regards,
Ignace.

Hi @Ignace ,

From what we’ve seen this issue is related to the MacOS system more than Roon. We’ve heard from some users that updating MacOS to the latest version has helped.

We have an investigation ticket in progress to see if anything can be done from the Roon side of things, but progress has been slow.

Do let us know how the VLC test goes!

Hi @noris,

Just did the VLC test on the same user account where VLC never was runned before, also there the first time that it asks for access on the local network it works, after a reboot it doesn’t work anymore. Toggling the switch for VLC makes it working again. Seems to be exact the same issue with VLC!

What is weird though, VLC I normally use on another account on the same machine, my admin account, never have this issue!? Could it be that the privilege level also plays a role in this bug? Interesting!
Running Roon on my admin account is no solution though.

Maybe something to double check with your other customers still facing the issue?

PS: This weekend, I’ll upgrade MacOS to the very latest, I’m not far behind.

Kind regards,
Ignace.

I’m having the same issue with Roon server on my Mac mini. After the update I switch off and on WiFi on the Mac mini. Then the endpoints showing again.

Weird, but for me that’s the simplest solution right now.

@noris,

For your information, I’m currently running MacOS 15.3.1, I’ve seen that 15.4.1 is out. We’ll give that one a try this weekend…

Hi @Ignace ,

Thanks for letting us know, yes do try the update and see how it goes!

Hi @noris,

Sorry, I didn’t do the update yet, but I noticed something by accident…

The account I’m normally using for Roon is an auto login account, and when I logout and then login again, then it is consistently working fine, without the need for the toggle switches!

So maybe the problem was fixed in 15.3 for the majority of login scenarios, but not for the auto login scenarios?

Still need to double check, if I would turn off the auto login for that account, if a single manual login would also work, or if a second login would still be needed?

To be continued…

Hi @Bastian,

Yes, I’ve seen that people also have issues after each update of Roon, my case is different though; every time I boot the Mac, my devices are all gone. More annoying…

Thanks.

Hi @Ignace,
Thanks for letting us know what you discovered. Please keep us posted if you consistently see improvement with the manual sign-in.

Hi @daniel,

I now turned off the autologin feature for the account on the Mac Mini that is being used for running Roon, first time it seemed to have worked!

So there seems to be something going on when using autologin accounts on MacOS 15.3.1, regarding security on the local network?

To summarize, using an autologin account for running Roon, makes Roon not seeing the endpoints on the network. Not using autologin seems to work fine. More tests will confirm…

Upgrading to the latest 15.4.1 makes me afraid; since I’m seeing on this community quite some (worse) trouble with 15.4.1 and Roon?

Hi @Ignace,

We’re glad things have stabilized for you overall!

It sounds like most users have found the 15.4 update helpful in terms of stable access to their endpoints, I don’t believe there is anything to be worried about with updating in this case! :+1:

Hi @benjamin,

Thanks for the information!

I’ll wait a bit, I’m in the progress of setting up things and don’t want to get stuck completely because of updating MacOS. It’s now workable.

I will see within a few weeks to update…

Just for your reference, I updated to 15.4.1. There were no issues with Roon, however of course I would always reboot the system after an update of macOS.

I use a MBP and shut the computer down 2-3 times per day. In my case I used to lose local network access on start-up more often than not. Since updating to macOS 15.4.1 I have not experienced a problem with loss of local network endpoints after starting up the MBP.

Hi @David_Moore2,

Thanks for sharing your experience!

Were you also using an autologin account, or do you manually login?
Since, I only loose connection (every time) on MacOS 15.3.1 when I’m using the autologin feature, right after each power-on…

Which MacOS version were you using before?

Thanks!

Only ever manual login. I have had this issue since 15.0 release, it improved significantly in 15.3 and has finally dissapeared for me with 15.4.1

Thanks @David_Moore2 !

Hi @Ignace ,

Please let us know how things perform after taking the update, thanks!