No New Releases since August 15

I’m seeing releases for today, and have seen new releases regularly these past weeks.

If you still have an issue, try these things.

  • Restart Roon server
  • Log out of TIDAL, and login again

If these steps don’t work, open a Support ticket as follows (Roon doesn’t monitor this category.)

To equip the Roon Technical Support team to assist you directly, please follow this link to provide the details of your case to Technical Support: Technical Support Request

Respond to the prompts there to ensure that you’ve performed basic troubleshooting and to ensure Technical Support has the full details necessary to expedite Technical Support’s investigation into the case.

Your responses will auto-generate a Community thread in the appropriate section.

Because this Community thread will be in a public forum, please do not include any personal information, such as your email address, postal address or telephone number in your submission.

There are lots of support tickets already in for this.Hope they fix it soon

There are posts and some Support tickets.

Of which, many relate to an issue that TIDAL fixed. There is another issue Roon is aware of, and tracked in this thread.

However, if anyone has an issue, open a Support ticket (as described earlier in this thread.)

Roon does not monitor this thread or any other in Roon Software Discussion.

I guess this is some?

https://community.roonlabs.com/t/no-new-albums-showing-in-roon-on-tidal-landing-page-since-april-2025-ticket-in/305123/30

:+1: Several of these have been closed as duplicates.

As far as I can tell this is considered the official tracking thread and the most recent update:

This does not help to solve the problem, as they do not fix errors in the Tidal API.

I’m just checking on updates to this issue please.
I have been in touch with Tidal and they say
the issue seems to be connected to something outside of TIDAL.
It’s has been a very long time now (Aug 15th) and New Albums is one of my favourite’s go to every Friday.

They’re cheating. In addition to the Roon, my albums are also not updated in :
Denon Heos app, WiiM app, Lumin app. This is a big bug on the Tidal side, which they fixed in their application, but not in the API of the partners.

The issue seems to fixed. My TIDAL New Releases landing page is up to date again in Roon (same applies to BluOS)

:+1: Happy Christmas :christmas_tree:

Congrats to Roon. Also today it was renewed.
And what about:
Tidal>>Explore>>Jazz>>New tracks
They are of 2019 !!!
If it doesn‘t work - leave it out.

I don’t think it was Roon who fixed something but TIDAL who made changes on their API again. Not only Roon was affected by the “new releases bug” but also other streaming apps like BluOS. That is a clear sign the error was on TIDAL’s side and was fixed on TIDAL’s side.

But you are right with the genres. The majority is not matching anymore the genres as they are in TIDAL’s native app and it is not updating. I have raised this to Roon a couple of times already but it was never fixed.

I still get mixed results with Tidal’s New Releases. Some new and some older releases.