mjw
(Here I am with a brain the size of a planet and they ask me to pick up a piece of paper. Call that job satisfaction? I don't.)
21
I’m seeing releases for today, and have seen new releases regularly these past weeks.
If you still have an issue, try these things.
Restart Roon server
Log out of TIDAL, and login again
If these steps don’t work, open a Support ticket as follows (Roon doesn’t monitor this category.)
To equip the Roon Technical Support team to assist you directly, please follow this link to provide the details of your case to Technical Support: Technical Support Request
Respond to the prompts there to ensure that you’ve performed basic troubleshooting and to ensure Technical Support has the full details necessary to expedite Technical Support’s investigation into the case.
Your responses will auto-generate a Community thread in the appropriate section.
Because this Community thread will be in a public forum, please do not include any personal information, such as your email address, postal address or telephone number in your submission.
I’m just checking on updates to this issue please.
I have been in touch with Tidal and they say
the issue seems to be connected to something outside of TIDAL.
It’s has been a very long time now (Aug 15th) and New Albums is one of my favourite’s go to every Friday.
They’re cheating. In addition to the Roon, my albums are also not updated in :
Denon Heos app, WiiM app, Lumin app. This is a big bug on the Tidal side, which they fixed in their application, but not in the API of the partners.