No Playlists Visible on Innuos MK3 Zen with Roon (ref#CVWX3T)

Support
1

What’s happening?

· I'm having trouble connecting to Roon

What type of connection issue?

· Something else

Describe the issue

When I choose Roon with my Innuos mk3 zen no playlists show up.

Describe your network setup

Xfinity router/modem-new-Innuos Zen Mk3 streamer

2

Hi @jeff_kalina,

Do you have streaming content in your library, or only local content?

Our diagnostics indicate that your library currently has 0 tracks.

I’d first verify that your Watched Folder locations are active and visible to RoonServer. Then, make sure in Settings → Services that any streaming accounts are signed in. Force a manual sync.

If playlists are only missing in Album view, and not the sidebar, then check Settings → General to make sure Playlist Visibility is toggled “On.”

Did you recently migrate to this Innuous machine from another RoonServer?

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