Roon Core Machine
Roon Core: Synology DS220+ (10Go Ram)
Macbook Pro (M1 - Monterey - 16Go Ram)
Networking Gear & Setup Details
Router Synology RT2600 (wifi or ethernet)
Connected Audio Devices
Bluesound Node 2021
Number of Tracks in Library
Description of Issue
Since yesterday, I can no longer send music to the Bluesound or other devices… except the “System output”
We see that the lines move, but the title doesn’t start
Could you help me to solve this problem?
Sorry for my basic english, my language is french
Have you done the basic troubleshooting like rebooting everything?
I restarted the macbook and the Bluesound
I would switch the entire network path off from router to client and then switch everything back on starting at the router.
I turned on and off the Modem, the Router, the Synology and the devices.
Thanks for your help
I wrote too quickly…
By clicking on another album, the problem is there again.
However, with the BluOS Controller application, it works very well.
It might help support to have a screen pic of the Settings Audio page.
Here’s the screenshot
Thanks for your reply,
Does this happen with only Tidal source? If you play a local album does it have the same issue?
It happens with Tidal and local music (Synology)
Does anyone have the solution to my problem?
I haven’t been able to use Roon for a few days.
I am pinging @support for you so that they can engage. They may be able to look at your logs and see if they can see an issue.
One more question before we involve our technical team: could you please check if there is any firmware available for your Bluesound Node and update it if applicable?
Also, a big thank you for letting us know of the issue and replying to everyone’s extremely helpful questions. Special thanks to @ged_hickman1 and @Rugby
It works recently
After doing some tests, the problem came from reading the AAC files on my Synology DS220+
I followed the procedure with ffmpeg. It’s ok
Not beka, obs. But, glad to hear you got it working!
That’s amazing to hear! Thanks for all the effort you put in
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