Just started using Roon and am unhappy with sound quality, which seem very compressed and closed off. So, I downloaded HQ Player after reading some reviews, but have been unable to get audio playing.
I followed the directions on the community site for HQ Player set up with Roon. Everything looks good, but no sound when i hit play. Bars move up and down, but when I view the zone (MicroRendu set as HQ Player), volume cannot be controlled and it appears as either 0db or a very large negative value. Slider bar does not work.
I believe, though, that my problem lies in HQ Player. When the software opens, i am greeted with a message ‘failed to open audio device. check setting’.
In Settings, under ‘Device Settings’, the Backend is set to WASAPI and the Device is ‘default endpoint’. I cannot see either my MicroRendu or Schiit Dac (not sure which should be visible).
I believe this to be the heart of the problem. I have made sure HQ Player is getting through Windows Firewall.
My Roon Core and HQ Player are running on a headless NUC (i5).
Any help for this newbie would be great.