Node 2i won’t play

Support
#1

I recently replaced a Sonos Connect with a Node 2i in a bedroom location. When I try to play something it will not engage. Only if I start
and stop or sometimes change the album selection will it begin playing. The Node is connected via Wi-Fi to to a Nuc core. The Bluesound diagnostics say the Wi-Fi signal is good. The router is an Asus. What do you suggest?
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

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Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/ect.)

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Description Of Issue

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#2

Run the Node 2i in native BluOS mode and see if it works. I suspect it will but it is worth checking. The fix is probably the same either way. How old is your Asus? A better wireless router or find a way to use Ethernet. I use power plugs to get upstairs. Not recommended by Roon but they work just fine for me.

#4

Hi @MichaelH,

Are you receiving any errors when you try to play to the Node? If so, what errors?

Is the Core also connected via WiFi? A great test here would be to connect both the Core and the Node via Ethernet and see if there is any change in behavior here.

#5

The Blusound diagnostics show lots of dropouts and some controller errors. The core is Ethernet connected and has no problems.

#6

Thanks f or the info, @MichaelH.

Do you see any errors in Roon?

Can you try connecting the Node via Ethernet and let us know if there’s any change in performance?

#7

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