Non existing version is shown under Versions section

[Dimtiris_Stathis]

Hello everyone.
I’ve tried to find a solution somewhere on the forums, but I haven’t managed to do so.

I see that Roon sees another version of an album of mine.

This folder is set to primary and it’s not existing in the normal view, nor in the “Show hidden files” view.
Also, have in mind that this is the only album that I have managed to see that happen.

Any ideas what can this be?
Thanks in advance!

[xxx (Banned - toxicity)]

In Settings==>Library, did you try this?

[Dimtiris_Stathis]

Yes, and it didn’t change anything.

[Geoff_Coupe]

It looks as though Windows has created the short (MS-DOS) form of the filepath and filename for that album. I suspect if you were to delete this album, then both versions would vanish - so I wouldn’t do this.

I don’t know what the cause of the issue is I’m afraid.

[xxx (Banned - toxicity)]

Perhaps if you copied album to another location, deleted it from within Roon, cleaned up the library from Settings==> Library, and then again added it to Roon, then whatever was tangled might be straightened out?

Worth a try.

[Dimtiris_Stathis]

You know what worked in the end? Just restart the whole Roon server and NAS server…
Sometimes the simplest solution works…
Thanks guys anyway.