Not able to connect to Tidal 10

Support
1

Roon Core Machine

iMac 2011

Networking Gear & Setup Details

High speed internet, new router

Connected Audio Devices

iPad Pro, iPhone 12

Number of Tracks in Library

2500

Description of Issue

A few days ago Roon was not able to connect to Tidal anymore. Subscription good as I play it outside Roon. I re-enter Tidal acct info on Services page. Roon says connection successful
but then says account not valid.
Never had that issue before . . .
Any suggestions?

Thanks

Andre

2

Hey @andre_gysin,

Thanks so much for posting on community about this as well. It seems like we’ve already discussed this at length over email.

I appreciate you checking the TIDAL account - we’re hopeful it will help :nerd_face: