Not able to load roon on windows 11 laptop

i download Roon for windows and my audio device is not loaded (message: no audio device)

Have you set up your audio device(s) in Roon? Go to Settings > Audio and enable the devices there.

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Hi @Hoo_Kong_Njoo

In addition to the question, @Geoff_Coupe had, will you please complete our support template for me? This will allow me to have a complete picture with which to form a solid hypothesis.



Roon Core Machine

Include your operating system and machine info (Model, CPU, RAM).

Networking Gear & Setup Details

Your networking gear (model of routers/switches/etc), connection types (Wifi/Ethernet), and any firewalls, antivirus, or VPN software.

Connected Audio Devices

Specify what devices you’re using and their connection types, like USB/HDMI/Chromecast, etc.

Number of Tracks in Library

Tell us how large your music library is, eg. “30,000 tracks”.

Description of Issue

Tell us about the problem you’re having in as much detail as possible. Screenshots are always appreciated!

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