Core Machine (Operating system/System info/Roon build number)
QNAP
Version : 1.7 (build 667) stable
QPKG-Version : 2020-07-15
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Ubiquiti gear - mostly hardwired - all on same VLAN
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
I have a mixture of Sonos, HifiBerry, and a few Macs with attached USB playback devices. The problems I will describe manifest on all of them.
Description Of Issue
So here’s a stumper. When I first open the Roon app, I can play whatever track I left the app in and I can do so in any zone. But if I then search for something else and attempt to play it, I do not see the waveform in the app and although the app indicates music is playing, I hear nothing. here’s an example of what is in the logs when this happens:
11/24 14:09:19 Info: [Reds] [zoneplayer] Playing: /share/CACHEDEV4_DATA/.qpkg/RoonServer/roonmnt/Media/Music/Clap Your Hands Say Yeah/Some Loud Thunder/10 Underwater (You and Me).m4a
11/24 14:09:19 Info: [Reds] [zoneplayer] Queueing: /share/CACHEDEV4_DATA/.qpkg/RoonServer/roonmnt/Media/Music/Clap Your Hands Say Yeah/Some Loud Thunder/11 Five Easy Pieces.m4a
11/24 14:09:19 Info: [library/albumdetails] Created album details screen for LibraryAlbum[3473455, Clap Your Hands Say Yeah - Some Loud Thunder]
11/24 14:09:19 Info: [library/albumdetails] 79004d5730303030353537393136, 79004d5230303034383031353235, 79004d5230303033363738303438, 79004d5230303033363737393034, 79004d5230303030353934313336, 79004d5230303034373639323637, 79004d5230303033383836353238, 79004d5230303033343031373939, 79004d5230303033313933353537, 79004d5230303031323639313833, 79004d5230303031323337383837, 3e011a2a826a9d917b46a10bebe66665724a, 3e01f50a77a49fd1563aa8e56c27958d006f, 3e0154f0003162a5bb448921080aa746ebdb, 79004d5230303035313535353830, 79004d5230303031313735373339, 3e011aa9621ca04f404eafbf39f83f230e42, a60037313934363734, a600313531313038323131, c800776462747471336a71676d7761, c80035343134393339343235363737, c800796d356e387677736370676462, be00333138363634, be003139373134353934, be00333138373736, be003138363235333835, be003136323836393739, be003138363235343139
11/24 14:09:19 Trace: [dbperf] flush 0 bytes, 0 ops in 2 ms (cumulative 102584724 bytes, 46113 ops in 22107 ms)
11/24 14:09:19 Info: [Reds] [zoneplayer] Open result (Queueing): Result[Status=Success]
11/24 14:09:19 Info: [Reds] [zoneplayer] Open Result (Playing):Result[Status=Success]
11/24 14:09:19 Info: [Reds] [zoneplayer] Starting playback
11/24 14:09:19 Trace: [Reds] [zoneplayer/raat] StartStream Sooloos.Broker.Transport.RaatZonePlayer+Endpoint: StreamParams[SampleRate=44100, BitsPerSample=24, Channels=2, Layout=Stereo FrameCount=14179328] => StreamFormat(channels=2, bitspersample=16, samplerate=44100, isdts=False) streamid=1994930750
11/24 14:09:19 Trace: [Audioengine 2+ ] [raatclient] SENT [12]{"request":"setup","format":{"sample_type":"pcm","sample_rate":44100,"bits_per_sample":16,"channels":2,"sample_subtype":"none"}}
11/24 14:09:19 Info: [zone Reds] OnPlayFeedback Playing
11/24 14:09:19 Trace: [Reds] [LowQuality, 24/44 AAC => 16/44] [100% buf] [PLAYING @ 0:00] Underwater (You and Me) - Clap Your Hands Say Yeah
11/24 14:09:19 Trace: [prebuffer] short read: 0 / 8820 fill=0
11/24 14:09:19 Info:
--[ SignalPath ]---------------------------------------------
SignalPath Quality = LowQuality
Elements:
Source Format=Aac 44100/24/2 BitRate=257 Quality=LowQuality
Truncate FromBitsPerSample=24 ToBitsPerSample=16 Quality=HighQuality
Raat Device=Audioengine 2+
Output OutputType=Local_ExclusiveMode_CoreAudio Quality=Lossless SubType= Model=Audioengine 2+
11/24 14:09:20 Trace: [Audioengine 2+ ] [raatclient] GOT [12] {"status":"OutputMessage","message":{"signal_path":[{"method":"coreaudio_exclusive","quality":"lossless","type":"output"}]}}
11/24 14:09:20 Trace: [Audioengine 2+ ] [raatclient] GOT [12] {"status":"Success","audio_port_tcp":58200,"clock_port":57971,"audio_port":0}
11/24 14:09:20 Trace: [Reds] [zoneplayer/raat] Endpoint Audioengine 2+ State Changed: Idle => Prepared
11/24 14:09:20 Trace: [Reds] [zoneplayer/raat] synced to endpoint Audioengine 2+ clock: realtime=7565222920 rtt=1000us offset=-59388777us delta=-59388777us
11/24 14:09:20 Trace: [Audioengine 2+ ] [raatclient] SENT [13]{"request":"stream","stream_id":1994930750,"first_seq":-1,"nak_port":-1,"buffer_size":10,"ready_threshold":0.2}
11/24 14:09:20 Trace: [Audioengine 2+ ] [raatclient] GOT [13] {"status":"Buffering"}
11/24 14:09:20 Trace: [Reds] [zoneplayer/raat] Endpoint Audioengine 2+ State Changed: Prepared => Buffering
11/24 14:09:20 Trace: [Reds] [zoneplayer/raat] [zoneplayer/raat] selected Audioengine 2+ as clock master
11/24 14:09:20 Trace: [prebuffer] short read: 0 / 8820 fill=0
11/24 14:09:29 Trace: [Reds] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 0:00] Underwater (You and Me) - Clap Your Hands Say Yeah
11/24 14:09:34 Info: [stats] 7927mb Virtual, 1361mb Physical, 556mb Managed, 0 Handles, 119 Threads
11/24 14:09:40 Trace: [Reds] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 0:00] Underwater (You and Me) - Clap Your Hands Say Yeah
11/24 14:09:49 Info: [stats] 7927mb Virtual, 1361mb Physical, 557mb Managed, 0 Handles, 120 Threads
11/24 14:10:04 Info: [stats] 7927mb Virtual, 1361mb Physical, 557mb Managed, 0 Handles, 119 Threads
11/24 14:10:10 Trace: [Reds] [LowQuality, 24/44 AAC => 16/44] [PLAYING @ 0:00] Underwater (You and Me) - Clap Your Hands Say Yeah
Once the app/server gets in this state, I cannot play any music in any zone. I am totally stumped. My setup has been rock solid for a long time and just gotten flaky to downright now usable in the last few months.
Thanks in advance!