NUC/ROCK replacement reporting license in use

[Lennart_Jansson]

Roon Core Machine

Networking Gear & Setup Details

Connected Audio Devices

Number of Tracks in Library

Description of Issue

I had ROCK setup on a NUC and it worked fine until a restart of the electricity in my surroundings. The NUC went scrap due to a ”spike” and I had to replace it.

I installed ROCK from scratch on my new device but can’t reach it since the system says that I am already using my licensed core.

How to resolve?

[AceRimmer (Smoke me a kipper, I'll be back for breakfast!)]

Im not at home right now so cant post any helpful screenshots but do you see a screen where you can deauthorise or sign out of your old system?
This will not hurt anything, then you should be able to select a new core which you would do and go from the login process to that.

[Suedkiez (Just a fellow user like you)]

The screen should look something like this. Click Unauthorize to remove the license from the old ROCK, then you can log in on the new one

[Lennart_Jansson]

Great, solved, THX