Roon Core Machine
Nucleus Plus
Networking Gear & Setup Details
Ruckus Managed Switch
Connected Audio Devices
PS Audio DirectStream DAC
McIntosh C53 Pre Amp
Number of Tracks in Library
4000
Description of Issue
After running an update this afternoon, my Nucleus+ disappeared completely from the network. Couldnt see the core from Macbook pro app or Iphone app. I shut down the Nucleus+ and powered it back up and the Nucleus is starting up. The LAN LED is orange on the left corner and green blinking on the right corner. However, with HDMI cable connected, nothing displays at all on the screen on the monitor.
Also, I use Eero router and Fing and both do not shown the device on the network despite the lights on the LAN port showing it is connected.
On the App Nucleus is not found. The Roon App is searching for the Roon Core…
Looks like there is a similar issue to mine where the board went bad. I bought this less than 2 years ago direct from Roon. What do i need to do to get this fixed?
Thanks,
Dave