Nucleus can not be found by the remote and also no output from HDMI

Roon Core Machine


Networking Gear & Setup Details


Connected Audio Devices

Lyngdorf 3400

Number of Tracks in Library


Description of Issue

Can not be found by the remote and also no out from HDMI

Similar as the other post. Power up, ethernet network light on, but looks system is not working.

If you got from a dealer check yr warranty (2 years) and if it’s under warranty go back to them or wait for @support

Hey @Jerry_Liu,

So we can better assist you, please provide more detail of your current setup using the template in your first post?

Make sure to describe your network configuration/topology, including any networking hardware currently in use, details on what you’re using as a remote, and what you’re connecting via HDMI to the Nucleus so we can have a clear understanding of how your devices are communicating.

We’ll be watching for your reply. Thanks!

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