Nucleus can’t update to 1.7

yerong_xiao · February 2, 2020, 12:01pm

My iPads are updated to 1.7, so no possibility to run Roon on the Nucleus via my mobil devices anymore

wizardofoz · February 2, 2020, 6:15pm

looks like you could be in China…so need to have some VPN access to get to the upload sites…maybe support can offer some option. @support

dylan · February 2, 2020, 10:51pm

Can you confirm where you’re located? As suggested above, it might be possible that this is being blocked by a firewall.

If you haven’t already, I’d also try rebooting the Core machine and see if that helps.

yerong_xiao · February 3, 2020, 1:23am

I’m in China. I tried VPN, but I couldn’t
I’d also try rebooting the Core machine

yerong_xiao · February 3, 2020, 1:29am

Previous updates are OK

yerong_xiao · February 3, 2020, 2:19am

Do you have 1.7 image for rock

dylan · February 4, 2020, 8:38pm

What VPN did you try? Typically a VPN to help get around the firewall will do the trick.