Core Machine (Operating system/System info/Roon build number)
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Ethernet
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Description Of Issue
I tried to update my Nucleus+ with 1.7 and it froze/crashed in the middle of updating.
After that Nucleus can not be found anymore (also I do not see it on my network) and the white screen says “looking for Roon Core”.
Hello @Anton_Balazic,
Welcome to the forum and sorry to hear about these difficulties. I kindly request some more information here:
Can you please re-upload the image to the forum? The proper way to upload screenshots here is by using the “image upload” button, more information can be found in our screenshot instructions (<- clickable link, as well as any other blue ones you see in my message)
Are you still able to access the Web UI of the Nucleus? Can you please share a screenshot of that page as well?
Can you still access the Nucleus via SMB from another PC? By SMB I mean opening Windows Explorer of Mac Finder (Connect to Server) and then connecting to the Nucleus Database Location.
Solved. Thank you.
Hi @Anton_Balazic,
Glad to hear that the issue is solved. Do you mind letting us know what you did to resolve the issue for record keeping purposes?
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